Signed up with Apple: how to sign in on Android or the web
Sign in with Apple works only in the iPhone and iPad app. On Android and the web, sign in with an email code sent to the address your Apple account uses in VocaLingo.
Updated November 2, 20264 min read
This usually comes up when you move from an iPhone to an Android phone or want to work on a computer. The sign-in screen on Android and the web mentions Apple, but there is no Apple button there. Your balance, Premium and history are still waiting in the same account: you reach it through the email that Apple gave VocaLingo.
Step 1. Find the email of your account on iPhone
When you signed up with Apple, VocaLingo saved the email that Apple gave it. You can see this address in the app on iPhone or iPad.
Open VocaLingo on the iPhone or iPad where you signed in with Apple.
Open the Settings tab. The email is shown in the profile card at the top, under your name.
There are two kinds of address:
What you see | What it means | What to do |
|---|---|---|
Your usual email, for example on Gmail or iCloud | You let Apple share your email | Sign in with this email and a code, step 2 |
An address ending in | You chose Hide My Email, and Apple created a forwarding address | Try step 2, then read the section "If the address is hidden by Apple" |
Step 2. Sign in on Android or the web with a code
On the sign-in screen, type the email from your iPhone in the Email field exactly as shown and tap Continue.
Open the email from VocaLingo and find the 6-digit code.
Enter it on the Verify Code screen.
You are now in the same account as on iPhone. Next time on this device, sign in the same way, with the email and a new code. On iPhone you can keep using Continue with Apple. If the code doesn't arrive, see Login code didn't arrive.
If you were already using VocaLingo as a guest on this device, the app shows "Email already in use". Tap Sign in to existing: purchased guest tokens move to your account, guest chats don't.
If the address is hidden by Apple
An address like abc123@privaterelay.appleid.com is created by Apple for VocaLingo only, and you don't have a mailbox with that name. Try step 2 with this exact address: the email with the code goes to it, and Apple forwards such mail to the email of your Apple ID. Look for the code in that mailbox, including spam.
If the code doesn't come within a few minutes, you can't reach this account on Android or the web on your own. Keep using it on iPhone or iPad, or write to support with the hidden address from the profile card. The app can't change the email of an account, so a new address can't be added from Settings.
What happens to tokens, Premium and history
Tokens, Premium, history and My Voices belong to your VocaLingo account, not to the phone or the store. Once you are in the same account on Android or the web, you see the same balance and the same Premium.
A Premium subscription bought in the App Store keeps renewing through Apple. To cancel it, use the subscription settings of your Apple ID, not Google Play. See How to cancel Premium.
If you sign in on Android with a different email or with Google under another address, VocaLingo creates a separate new account. It starts with 0 tokens and doesn't see the purchases and history of the Apple account. The app has no way to merge two accounts or move tokens between them.
Before buying anything on a new device, check that the email in the Settings profile card is the same as on your iPhone.
When to write to support
Write to support if the code to a hidden Apple address doesn't arrive or if you bought something in a second account by mistake. Open Settings, then Support, or use the form at vocalingo.app/support; it works without signing in.
Choose the topic Account.
In Your email, enter a real address. A hidden Apple address isn't accepted there: "Apple hides your email. Enter an address where we can reach you."
In What happened, paste the address from the iPhone profile card and say which device you want to use.
The reply comes to the email you entered.
Contact support
Describe the problem and we will reply by email. Add the file name or job ID if you have one.