How VocaLingo handles your files and personal data
Files go to AI services only to do the task you asked for, without your email or name. Results stay in history until you delete them or the account.
Updated November 2, 20264 min read
Below: who receives your files, how long VocaLingo keeps them, how to delete them, and the main points of the Privacy Policy and Terms of Use in plain words. The legal text is in the documents themselves, linked at the end.
Why the app asks for AI consent
VocaLingo can't translate or transcribe anything without sending your content to AI services, so it asks once. The AI consent dialog appears after sign-in or when you first open a tool, and lists the services. If you tap Cancel, the app says "Without your permission, AI features are unavailable". To withdraw a consent you already gave, write to info@vocalingo.app.
What is sent to AI services
Only what you give a tool is sent: recordings, audio, voice samples, video, images, text, chat messages and attached documents, plus the request settings such as the language or the chosen voice. VocaLingo doesn't attach your email or name to these requests. Which service gets the content depends on the tool and the model you pick.
Service | What it does in VocaLingo |
|---|---|
OpenAI | speech recognition, voiceover, translation, images, chat |
Google (Gemini) | translation, summaries, chat, photo translation |
Anthropic, xAI | chat |
DeepSeek, MiniMax | chat; MiniMax also voices and voice cloning |
ElevenLabs | speech recognition, voiceover, Voice Changer, voice cloning, dubbing |
Replicate, fal.ai | voiceover and voice cloning, video translation models |
These services process the content only to complete your request and return the result. VocaLingo doesn't sell personal data and doesn't use your content to train its own models; where a service offers a setting not to train on customer content, it is turned on. Payment, telephone, hosting and notification providers receive only what their part of the job needs, for example a phone number for AI Calls.
How long VocaLingo keeps your data
Results and their source files stay in your account while the history entry exists. The rest is deleted on a schedule:
What | How long it's kept |
|---|---|
Tool history without Premium | the last 3 entries in each tool and the last 3 chats; older ones are deleted with their files |
History with Premium | everything, while Premium is active |
History after Premium ends | 30 more days with the "Your data will be deleted soon" banner, then down to 3 entries |
Failed and cancelled tasks | deleted with their files after 2 days |
Files uploaded by AI agents through MCP | 48 hours |
A speaker's voice cloned during Audio Translation and not saved to My Voices | 24 hours |
Photo translation | not saved to history |
Account after deletion | sign-in closes at once, the data is deleted |
Records of payments, tokens and security checks can be kept after the account is closed, as accounting, tax and fraud rules require.
How to delete your data
One result: open History in the tool, tap the trash icon next to the entry and confirm "Delete entry from history?". Files left without an entry are removed by the daily cleanup.
The whole account: Settings, Delete Account at the bottom of the list. Without the app, send a request with the account deletion form on the website. Step by step: how to delete your account.
Deleting the account doesn't cancel a Premium subscription in the App Store or Google Play. Cancel it in the store first, see how to cancel a subscription.
How to request your data or a correction
Depending on where you live (for example under GDPR in the EU and UK, CCPA in California or PDPL in the UAE), you can ask for a copy of your data, a correction, deletion, or a limit on processing. Write to info@vocalingo.app from the email of your account: VocaLingo may need to confirm it's you. VocaLingo is meant for people aged 18 and over.
Main points of the Terms of Use
Tokens aren't money: they can't be withdrawn or transferred and have no cash value.
Refunds for App Store and Google Play purchases are handled by Apple and Google. Spent tokens, finished tasks and connected call time aren't refunded unless the law requires it. Cancelling a subscription stops the next payments but doesn't refund the current period by itself.
Clone only your own voice or a voice you have permission to use, and don't use a synthetic voice to pass yourself off as someone else.
Translations and transcripts are made by AI and can contain mistakes. Check them before using them for medical, legal or financial decisions.
You keep the rights to the content you upload, and you can use the results made for you.
Don't create extra accounts to collect welcome or referral bonuses: such bonuses can be cancelled and the accounts blocked.
Where to read the full documents
The Privacy Policy was last updated on 30 October 2026, the Terms of Use on 21 August 2026. In the app, both are in Settings, under Privacy Policy and Terms of Use, and on the sign-in screen. VocaLingo is run by Umakhan PRO LLC, United Arab Emirates. Questions about privacy: info@vocalingo.app.
Contact support
Describe the problem and we will reply by email. Add the file name or job ID if you have one.