How to save and share files from VocaLingo Chat
In the app, videos go to the gallery and other files open the share menu; on the web they download. Keep the app open until the file finishes saving.
Updated November 2, 20263 min read
Everything the chat creates or downloads for you appears in the answer as a player or a card with a button: videos, audio, pictures, PDF and other files. The button depends on where you use VocaLingo.
Which button saves which file
| What is in the answer | iOS and Android app | Web version |
|---|---|---|
Video | Save to gallery saves it to your photos, Share sends it to another app | Download |
Audio | The share icon on the player opens the share menu | The download icon on the player |
Picture | Download under the picture opens the share menu, where you choose to save the image | Download |
PDF, Excel, CSV, ZIP and other files | Tap the file card: the file downloads and the share menu opens | Tap the file card: the file downloads |
From the share menu you can save the file to Files (iOS) or to a folder on the phone (Android), or send it to WhatsApp, Telegram, email and other apps.
How to download a video by link through the chat
Paste a link to a video from YouTube, TikTok, Instagram or another site into the chat. Another way: the Download Video tile on the Tools tab opens the chat with “Download this video: ” already typed.
The AI answers with the buttons Choose format: Video + audio or Only audio.
Choose the quality. Video comes as MP4 from 360p to 8K, 720p is recommended. Audio comes as M4A 128 kbps (recommended), MP3 128 or 320 kbps, or WAV.
When the file is ready, it appears in the chat. Save it with the buttons from the table above.
Quality can be chosen only for YouTube; other sites give one file. A file can be up to 2 GB. In the app, downloading a video is free. If the server needs more time, the app shows “Download continues in background” and sends a notification when the file is ready. More in how to download a video or audio from a social network.
Keep the app open while the file is saving
Saving a file from the chat to the phone stops if you minimize VocaLingo. The app then shows “The download stopped because the app was minimized. Keep VocaLingo open until the file finishes downloading, then try again.” A large video can take a while: wait for the progress “Downloaded … of …” to finish.
If the file does not save
“The download stopped because of the network. Check your connection and try again.”: the connection dropped. Switch between Wi-Fi and mobile data and tap the button again.
“This file is no longer available. Ask the assistant to generate it again.”: the file was deleted from storage. Ask the AI in the same chat to create it again.
“A video download is already in progress”: wait until the current video finishes, then start the next one.
Frequently asked questions
Can I save a file from an old chat?
Yes, while the chat is in history. Open it from ⋮ → Chat history, find the message and tap the button again. Without Premium only the last 3 chats are kept.
How do I copy the text of an answer?
Tap Copy under the message. To get the answer as a file, ask the AI: “Make a PDF of this” or “Save it as a Word file”.
Contact support
Describe the problem and we will reply by email. Add the file name or job ID if you have one.