VocaLingo notifications: what arrives and how to turn on
VocaLingo notifies you when a video job is ready, when the chat replies while you're away, about reminders and token top-ups. Turn them on in Settings → Notifications.
Updated November 2, 20262 min read
Notifications matter most for long jobs. Translating or captioning a video can take several minutes, and you don't have to keep the app open while it works: VocaLingo tells you when the result is ready.
Which notifications VocaLingo sends
| Notification | When it arrives |
|---|---|
Result is ready | Translate Video, Add Captions, Video to Text or a video download by link has finished |
Chat reply | You left the chat screen before the AI finished answering |
Reminder | At the time you asked the chat to remind you, for example "remind me to practise at 8 pm" |
Tokens and rewards | Tokens were added after a purchase, a friend joined with your invite, you got a bonus, or a task you submitted was reviewed |
Messages from VocaLingo | Occasional reminders about the app |
Translate audio and Voice Changer don't send notifications: their results come quickly and appear on screen. Notifications arrive in the app language.
How to turn notifications on
Open the Settings tab.
Find Notifications ("Practice reminders, video-ready alerts, and chat replies when you are away from the app") and turn on the switch.
Allow notifications in the system window that opens.
If you refused notifications before, the switch opens VocaLingo in your phone settings instead. Turn on notifications there and come back to the app. The app also asks for permission by itself at moments when a notification would help, for example when you start a video job or ask the chat for a reminder.
How to turn notifications off
When notifications are on, the switch in Settings stays on and can't be turned off from the app. Turn them off in the phone settings:
iPhone: Settings → Notifications → VocaLingo → Allow Notifications.
Android: Settings → Apps → VocaLingo → Notifications.
The app has no separate switches for each type of notification: they are either all on or all off.
Notifications on iPhone, Android and the web
| Platform | How notifications work |
|---|---|
iPhone | Regular notifications. From app version 1.74, video jobs show their progress in a Live Activity on the lock screen, and then you don't get a separate notification when the job is done. |
Android | Regular notifications. |
Web | Browser notifications, only at web.vocalingo.app. Allow them when the browser asks. If you blocked them, allow notifications for the site in the browser's site settings. |
When an email comes instead
If a notification about a finished job can't be delivered, for example because notifications are off, VocaLingo sends the same news by email. Translate Video and Add Captions always send an email when the video is ready, even if the notification came through.
If notifications are on but don't arrive, see notifications not arriving.
Contact support
Describe the problem and we will reply by email. Add the file name or job ID if you have one.